Cookies Policy

Introduction

Our website uses cookies and similar technologies on ergopouch.com.au to identify users, analyse website traffic, provide social media sharing and liking functionality, advertising purposes, and help us provide a better website visitor experience. In addition, cookies and pixels may be used to serve relevant ads to website visitors through third party services such as Google Adwords and Facebook Adverts. These ads may appear on this website or other websites you visit.

By browsing our site you agree to the storing and accessing of cookies on your device, and agreeing to comply with and be bound by the following Cookies policy, which together with our website disclaimer, terms and conditions of use, and privacy policy, govern ergopouch.com.au’s relationship with you in relation to your use of this website.

A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Cookies are very small text documents or pieces of software code, which often include an anonymous unique identifier. When you visit a website or use a mobile application, a computer asks your PC or mobile device for permission to store this file on your computer or mobile device and access information from it. Information gathered through Cookies include the date and time of visits and how you are using the website or mobile application.

Use of cookies allows a website to tailor its configuration to your needs and preferences. These cookies allow us to increase your security by storing your session ID and are a way of monitoring single user access. This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site. Cookies also help protect you and other shoppers from fraud. Cookies do not access information stored on your computer or any Personal Data (e.g. name, address, email address or telephone number).

 

Consent to use Cookies

When you first access our Site you will be asked to consent to our use of the Cookies described in this Cookie Policy.

Our Sites also uses Cookies for which we do not require your consent. This Cookies Policy refers to these Cookies as “Strictly Necessary Cookies” and without them the services that you have asked for cannot be provided.

 

Cookies we use

The list below sets out more information about the individual Cookies used on our Site and the purposes for which they are used. This includes first and third party Cookies.


STRICLY NECESSARY COOKIES

These are cookies that are required for the operation of our Sites. They include, for example, cookies that enable you to log into secure areas of our Site or use a shopping cart.

Provider: Magento 2
First Party Cookies Used: add_to_cart, guest-view, login_redirect, remove_from_cart, form_key, mage-cache-sessid, mage-cache-storage, persistent_shopping_cart, store, store
Duration: Varying from session to 1 year
More information: https://docs.magento.com/user-guide/stores/cookie-reference.html


ANALYTICAL/PERFORMANCE COOKIES

They allow us to recognise and count the number of visitors and to see how visitors move around our Sites when they are using them. This helps us to improve the way the Sites works, for example, by ensuring that users are finding what they are looking for easily.

Provider: Google Analytics First Party
Cookies Used: _ga, _gid, _gat, _dc_gtm, _gac_, __utma, __utmt, __utmb, __utmc, __utmz
Duration: Up to 2 years
More information: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage 

Provider: Dot Digital
First Party Cookies Used: dm_i
Duration: One hour
More information: https://support.dotdigital.com/hc/en-gb/articles/115001414144-Cookies-that-can-be-created-on-contacts-devices


FUNCTIONALITY COOKIES

These are used to recognise you when you return to our Site. This enables us to personalise our content for you, greet you by name and remember your preferences - for example, your choice of language or region.

Provider: Magento 2
First Party Cookies Used: mage-messages, product_data_storage, recently_compared_product, recently_compared_product_previous, recently_viewed_product, recently_viewed_product_previous
More information:

Provider: Yotpo First Party
First Party Cookies Used: pixel, _yotpo-api-1_session, _sp_idXXX, _sp_sesXXX
Third Party Cookies Used: io_token_*, fs_uid,_biz_*,_mkto_trk, yotpo
More information:


ADVERTISING AND SOCIAL COOKIES

These cookies record your visit to our Sites, the pages you have visited and the links you have followed. We will use this information to make our Site and the content displayed on them more relevant to your interests. We may also share this information with third parties for the purpose of displaying content about our products and services you are interested in, outside of our site.

Provider: Dot Digital
First Party Cookies Used: dm_i, recordID, sessionID, LP-X
Duration: Up to 365 days depending on the cookie
More information: https://support.dotdigital.com/hc/en-gb/articles/115001414144-Cookies-that-can-be-created-on-contacts-devices

Provider: Google Marketing Platform and Google Ad Manager
First Party Cookies Used: __gads, __gac, __gcl
More information: https://policies.google.com/technologies/types

Provider: Facebook
First Party Cookies Used: _fbc, _fbp
More information: https://www.facebook.com/policy/cookies/

 

Managing and Blocking Cookies

In order to use some parts of our Site you will need to consent to Cookies. If you choose to withhold consent, or subsequently block cookies, some aspects of our Sites may not work properly and you may not be able to access all or part of Sites.

You can manage which cookies you would like our site to store on your device by updating your browser settings at any time. Each browser allows you to restrict or block cookies in different ways.

Most web browsers have options that allow you to choose what cookies can be placed on your device, and to delete or disable cookies. Note that setting a browser to reject or block cookies may affect and limit your experience when using our Sites or may prevent you from enjoying the full functionality of the Sites.

To find out more about managing cookies or how to see what cookies have been set on any of the browser types listed below visit www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites, visit www.tools.google.com.

Please note that we are not responsible and cannot be held liable for the content of external websites.

 

Change in Cookies Policy

As we plan to ensure our cookies policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review any amendments or revisions to our cookies policy.